Policies

Cancellation & Rescheduling Appointments

Changes to scheduled appointments must be made no later than 2 business days prior to reserved time.  First occurrence of last minute appointment changes will result in a $25 fee.  Any further incidences will result in being charged for 50% of service price.  A valid credit card number must be given to reserve each appointment.

Children & Minors

Services may be offered to minors with legal guardian’s signed consent and subject to service type.  Children may not be left unattended in the spa and must accompany parent into treatment room during services.

Returns & Refunds

Returns may be accepted on a case  by case basis.  Product may only be returned within 2 business days. No returns on skin care products will be accepted if the product in question is warm to the touch or opened.  no refunds on treatments.